Privacy Policy

Introduction

Welcome to bodk, Bangladesh's trusted online casino and sports betting platform. We are committed to protecting your privacy and handling your personal data with the highest standards of security and transparency. This Privacy Policy describes in detail how bodk collects, processes, stores, and safeguards information when you use our website at bodk.org, including all associated pages, features, and services.

By accessing and using the bodk platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately. This policy applies to all users of bodk, whether you are a registered member, a visitor browsing our site, or a user interacting with our support team.

Information We Collect

To provide you with a safe, secure, and fully functional online gaming experience on the bodk platform, we collect the following categories of personal information:

• Registration data: full name, date of birth, email address, phone number, and username chosen at account creation.
• Identity verification data: government-issued ID, national ID card, or passport details required to confirm player identity and age (21+ compliance).
• Financial data: deposit and withdrawal transaction records, payment method details (bKash, Nagad, Rocket, Upay, bank transfer), and transaction history for KYC purposes.
• Technical data: IP address, browser type and version, device type, operating system, session duration, pages visited, and referring URLs collected automatically when you access bodk.
• Communications data: messages sent through our support channels, live chat transcripts, emails, and feedback submitted to the bodk support team.

We collect only the data that is strictly necessary to deliver our services and comply with applicable platform standards. We do not collect sensitive data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is required for identity verification.

How We Use Your Information

The personal information collected by bodk is used exclusively for the following purposes:

• Account management: creating, verifying, and maintaining your bodk player account, including processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other local payment methods.
• Customer support: responding to your inquiries, resolving disputes, processing complaints, and providing technical assistance when you contact our support team.
• Security and fraud prevention: monitoring account activity to detect and prevent unauthorized access, identity fraud, collusion, money laundering, and other prohibited activities on the bodk platform.
• Platform improvement: analysing anonymized usage data to improve website performance, personalize game recommendations, and enhance the overall user experience for players in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh.
• Promotional communications: sending you relevant bonus offers, tournament updates, and promotional news about bodk — only if you have explicitly opted in to receive such communications.

We will never sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data belongs to you, and bodk treats it accordingly.

Sharing of Information

bodk does not disclose your personal information to external parties except in the following strictly limited circumstances:

• Service providers: trusted third-party vendors who assist bodk in operating our platform — such as payment processors, hosting providers, and fraud-detection services — are contractually bound to protect your data and may only use it for the specific services they provide to us.
• Legal compliance: when required by applicable law, court order, or regulatory authority, bodk may disclose personal information to the extent strictly necessary to fulfill such legal obligations.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business assets, user data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Cookies and Tracking Technologies

bodk uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files placed on your device that help us recognize your browser and remember certain preferences. The types of cookies we use include: essential session cookies required for core platform functionality, performance cookies that collect anonymized data about how users interact with bodk, and preference cookies that store your language and display settings.

You can configure your browser to refuse all cookies or to alert you when cookies are being sent. However, please note that disabling essential cookies may affect the functionality of certain features on the bodk platform, including account login and game loading. By continuing to use bodk with cookies enabled, you consent to our use of cookies as described in this policy.

Data Retention

bodk retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required to comply with applicable legal and platform obligations. For active player accounts, we retain your registration and transaction data for the lifetime of the account and for a defined period after account closure. Financial transaction records are maintained for longer periods in compliance with platform audit and anti-money-laundering standards.

When your personal data is no longer required, bodk will securely delete or anonymize it in a manner that prevents recovery or reconstruction. If you wish to request deletion of your personal data, please contact us at [email protected].

Data Security

bodk employs a comprehensive suite of technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or destruction. Our security infrastructure includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access control protocols limiting data access to authorized personnel only, and regular security audits to identify and address potential vulnerabilities.

While bodk takes every reasonable precaution to protect your data, no digital transmission or storage system is completely immune to risk. In the unlikely event of a data breach that affects your personal information, we will notify affected users promptly and take all necessary steps to contain and remediate the breach in accordance with our security protocols.

Your Rights as a User

bodk respects the data rights of all players using our platform. As a registered user of bodk, you are entitled to exercise the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal data that bodk holds about you at any time.
• Right of rectification: if any personal data held about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to erasure: you may request the deletion of your personal data, subject to our legal and platform retention obligations.
• Right to withdraw consent: where data processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of the above rights, please submit a written request to our support team. We will respond to all legitimate data rights requests within a reasonable timeframe. Please note that certain rights may be subject to limitations under applicable platform standards and legal requirements.

Third-Party Services and Links

The bodk platform integrates with trusted third-party services to deliver a complete online gaming experience. These include game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as payment processing partners including bKash, Nagad, Rocket, and Upay. While these providers operate under their own privacy policies, bodk requires all partner services to maintain data security standards consistent with our own commitments.

bodk is not responsible for the privacy practices of third-party providers operating on our platform. We encourage all players to review the privacy policies of any third-party service they interact with. Please note that bodk does not include external links on our pages, so all navigation within bodk.org stays entirely on our own platform.

Children's Privacy and Age Restriction

bodk is an online gambling and gaming platform intended exclusively for adults. Our platform is strictly for players aged 21 years and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a person under 21 has provided personal information to bodk, we will take immediate steps to delete that data and close the associated account.

Changes to This Privacy Policy

bodk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the contact details held on their account.

Your continued use of the bodk platform following any posted update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bodk handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to responding to all privacy-related queries promptly and professionally.